1Backup your data
Back up your device before the repair. We take care with your data but cannot guarantee it, especially for water damage and board repairs.
2Diagnosis
We explain the problem and the repair before we start. If we find a different fault we ask you first.
3Unclaimed devices
Devices not collected within 90 days of the ready notice may be recycled to cover costs.
Draft policy text. The owner or an attorney must review it before launch.